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Verify a sending domain before sending email with Sendify. Domain verification protects your sender identity, improves deliverability, and reduces the risk of messages being treated as spam.

Choose a sending mode

Sendify supports branded sending and platform relay.

Branded sending

All technical layers of the message use your domain. This gives you the clearest brand identity and an independent sending reputation.
Poor list quality or a high complaint rate can damage your domain reputation and may affect corporate mail. Use a dedicated subdomain such as service.yourcompany.com whenever possible.

Platform relay

Recipients still see your branded From address, while Sendify handles MailFrom and delivery.
Platform relay notice
Platform relay requires less DNS configuration, but its shared delivery reputation can be affected by other users. Some strict recipients may also place less trust in a message whose From and MailFrom domains do not align.

Add a sending domain in Sendify

System Management → Domain Management
1

Enter the sending domain

Sign in as an administrator and select Add sending domain.
Add a sending domain
To avoid conflicts with existing SPF and MX records, use a dedicated subdomain such as mail.yourcompany.com or mkt.yourcompany.com.
2

Choose a sending mode

Select branded sending or platform relay based on the tradeoffs above.
Choose a sending mode
3

Configure DNS records

At your domain registrar or DNS provider, add or update the host names, record types, and values shown by Sendify.
DNS records required by Sendify
If an SPF record already exists, update it as instructed. Do not remove existing include entries that are required by other mail services.
4

Wait for verification

DNS changes normally take a few minutes to several hours to propagate. Sendify checks the records automatically.
Waiting for domain verification

Example: configure records in Alibaba Cloud DNS

1

Open DNS settings

Open DNS settings in Alibaba Cloud
2

Add each DNS record

Copy each host, record type, and value from Sendify.
Add a DNS record in Alibaba Cloud
3

Save and wait

Return to Sendify after saving and wait for verification.

DNS record glossary

  • MX: Identifies the servers that receive mail for your domain.
  • SPF: Lists the servers allowed to send mail on behalf of your domain.
  • DKIM: Adds a cryptographic signature that proves the message is authorized and unchanged.
  • DMARC: Tells receiving providers how to handle messages that fail SPF or DKIM and can produce abuse reports.
  • TXT: May be used by Sendify to verify that you control the domain.

Common DNS providers

Support

Email sendify-support@dingmail.work or join the DingTalk support group 110245001796 if domain verification fails.