> ## Documentation Index
> Fetch the complete documentation index at: https://docs.sendify.dingstore.cn/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage unsubscribes

> Insert unsubscribe links, review opt-outs, and restore subscriptions with consent

Recipients can unsubscribe when they no longer want your email. Sendify manages unsubscribe links, opt-out records, and subscription restoration to support compliance and sender reputation.

## Insert an unsubscribe link

Every marketing message should include a visible and working way to unsubscribe.

### Insert a link from the editor

**1. Open the email editor**

Open the content editor for your campaign.

**2. Choose the insertion point**

Place the cursor where the link should appear.

**3. Insert the unsubscribe link**

Select **Insert unsubscribe link** and choose a language.

> [tab] Rich-text editor
>
> ![Insert an unsubscribe link in the rich-text editor](https://mintcdn.com/sendify-3a1f7fa4/kc5dBtMpq5V05V0e/unsubscribe-editor-rich.png?fit=max\&auto=format\&n=kc5dBtMpq5V05V0e\&q=85\&s=d27be617c21c884f1454f441cbeefded)

> [tab] Drag-and-drop editor
>
> ![Insert an unsubscribe link in the drag-and-drop editor](https://mintcdn.com/sendify-3a1f7fa4/kc5dBtMpq5V05V0e/unsubscribe-editor-builder.png?fit=max\&auto=format\&n=kc5dBtMpq5V05V0e\&q=85\&s=42b3fc3609e2ae1d3592a3bbb6af9814)

### Use custom linked text

Select your unsubscribe wording, insert a hyperlink, and use `${SYS:UNSUBSCRIBE_LINK}` as the URL.

## What happens after a contact unsubscribes

* The contact is marked **Unsubscribed**.
* Sendify records the campaign and sender address associated with the opt-out.
* Future campaigns using that sender address automatically exclude the contact.

## View unsubscribed contacts

 `Contacts` → `Unsubscribed contacts`

The list includes the email address, unsubscribe time, sender address, and originating campaign.

![Unsubscribed-contact list](https://mintcdn.com/sendify-3a1f7fa4/kc5dBtMpq5V05V0e/unsubscribe-list.png?fit=max\&auto=format\&n=kc5dBtMpq5V05V0e\&q=85\&s=6ee37ecb7d1cac4cdb0dc313e92d06b4)

## Restore a subscription

> [!WARNING]
>
> Restore a subscription only after the person has explicitly agreed to receive email again.

**1. Open unsubscribed contacts**

Go to `Contacts → Unsubscribed contacts`.

**2. Find the address**

Search for the email address.

**3. Remove the unsubscribe status**

Select **Remove**.![Remove unsubscribe status](https://mintcdn.com/sendify-3a1f7fa4/kc5dBtMpq5V05V0e/unsubscribe-remove.png?fit=max\&auto=format\&n=kc5dBtMpq5V05V0e\&q=85\&s=6181c707691008a3bca79feebb4bb2de)

**4. Confirm**

Confirm the removal so the contact can receive future campaigns.![Confirm subscription restoration](https://mintcdn.com/sendify-3a1f7fa4/kc5dBtMpq5V05V0e/unsubscribe-confirm.png?fit=max\&auto=format\&n=kc5dBtMpq5V05V0e\&q=85\&s=55f18719bce737054e96cd6b87f1e605)

## FAQ

### What if my message does not include an unsubscribe link?

Mailbox providers may classify it as spam, which can reduce deliverability or cause enforcement actions.

### Can I link to my own unsubscribe page?

Yes. Sendify's built-in link opens the standard unsubscribe page, but you may add your organization's own link as regular linked text.

### Does the standard unsubscribe page support multiple languages?

Yes. It uses the visitor's preferred browser language when a supported translation is available.


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